Can't to run or update payroll in QuickBooks Typical problems include out-of-date software, payroll subscriptions that have expired, or improper configurations. Make sure your payroll subscription is active, your tax tables are up to date, and QuickBooks is updated. If the issue persists, get in touch with QuickBooks support or get professional troubleshooting help from your accountant. Please contact us at +1.833.802.0002 if you would like to talk with a QuickBooks support specialist right away.
https://rapidinventory.zendesk.com/hc/en-us/community/posts/27787052218004-Do-This-If-You-Cannot-Run-or-Update-Payroll-in-QuickBooks